General Subscription Questions

I just started a subscription to one of your product lines. Do I get the subscriber benefits (like free PDFs or discounts) on older products in that line?
No. Granting full subscriber benefits retroactively wouldn't be fair to longtime subscribers. The Paizo Advantage discount that's a benefit for qual...
Tue, Jun 4, 2024 at 4:29 PM
What is the deadline for adding items to a particular subscription shipment?
Items need to be added to the sidecart before we finish processing your subscription order. A few days before we process subscriptions, we send out a confir...
Tue, Jun 4, 2024 at 4:29 PM
How do I change my address for my subscriptions?
Click the "My Subscriptions" link at the top of any page to provide a new address for your subscriptions.  The address change will take effect wit...
Tue, Jun 4, 2024 at 4:33 PM
Can I subscribe for just one Adventure Path story arc?
All of our subscriptions, including the Pathfinder Adventure Path, are ongoing subscriptions, meaning that we'll keep sending volumes until you cancel. ...
Tue, Jun 4, 2024 at 4:34 PM
I need to stop receiving my subscription for a little while. What should I do?
If you want us to hold your subscription products for a little while, we can temporarily suspend your subscription. We prefer that the suspensions not last ...
Tue, Jun 4, 2024 at 4:38 PM
How do I cancel a subscription?
Just contact our customer service department at [email protected] or call us at (425) 215-1442. Please note: if we have already started to process ...
Tue, Jun 4, 2024 at 4:41 PM