Paizo Customer Service
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Knowledge base
Shopping on paizo.com
Account Questions
6
How do I recover my password?
How do I add or change an address on my account?
What is a sidecart?
How do I add to my wishlist?
How do I un/subscribe to your mailing lists?
View all 6
Order Questions
10
Do I need a paizo.com account to place an order?
How do I view my order history?
What does "Order Pending" mean?
What if my pending order is now past the shipping estimate?
Tracking My Shipment
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Payment/Billing Questions
6
Regarding authorizations and "multiple charges"
What forms of payment can I use to order online?
Can I use PayPal?
Why was I only charged for my PDFs and not my physical items?
Using paizo.com Gift Vouchers
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Product Questions
1
How do preorders work?
Shipping Questions
9
Do you ship internationally?
Shipping & Handling on Paizo.com
How much will shipping and handling cost?
Can multiple orders be shipped in the same package?
Why did my order split into multiple packages?
View all 9
Humble Bundle
5
How do I redeem my codes?
Returns and Refunds
Shipping charges for physical products.
Taxes and customs fees
Accessing Digital Content from Humble Bundle
PDF/ePub Questions
4
What is a PDF and how do I purchase one?
When I order a product from Paizo.com, do I get a free PDF of that title?
Can I print my PDF, or have it professionally printed?
My download came with an Interactive Map. What is it?
Subscription Questions
General Subscription Questions
16
How do subscriptions work?
What advantages are there to subscribing?
How are subscriptions mailed?
Are international subscriptions available?
How often do you ship subscriptions?
View all 16
Paizo Advantage Questions
1
What is Paizo Advantage?
Paizo-Published Materials
Comics
0
General Paizo Product Questions
0
Pathfinder Questions
0
Magazines
0
Paizo.com Community Forums
General Forum Questions
0
Private Messaging
0
Licensing & Paizo
VTTs (Virtual Table Tops)
0
Digital Gaming Resources
0
Charitable Donations & Purchases
Humble Bundle and Paizo
0
About Paizo, Inc.
General Paizo Questions
3
What does "Paizo" mean?
How do I reach customer service?
How do you pronounce "Paizo"?
Working for Paizo
General Paizo.com Employment/Contractor Questions
0