Order Questions
At this time, you must have a free paizo.com account to place an order.
Mon, Jun 3, 2024 at 5:04 PM
Go to your My Account page and click on “Order History” at the top right of the page.
Mon, Jun 3, 2024 at 5:41 PM
As soon as your order is placed, its status is "Pending." Once we ship your order it will change to "Complete."
Mon, Jun 3, 2024 at 5:42 PM
While we do our best to adhere to our shipping estimates, our inventory is constantly changing based on information we receive directly from our suppliers. ...
Mon, Jun 3, 2024 at 5:08 PM
Most of our packages do not provide accurate, live tracking information at this time. Our standard postal delivery service (UPS Mail Innovations) involves a...
Wed, Jul 10, 2024 at 2:27 PM
You can change the address or the payment method for a pending order by clicking on the individual order in your Order History. You can make changes to ...
Mon, Jun 3, 2024 at 5:33 PM
To cancel an order, please contact customer service as soon as possible at customer.service@paizo.com or 425-215-1442 (Monday–Friday, 10 AM–4 PM Pacific Ti...
Mon, Jun 3, 2024 at 5:32 PM
It can take between 3 and 8 days from placing your order until your order ships from our warehouse, depending on how many orders we are processing at that t...
Tue, Aug 6, 2024 at 3:05 PM
If your order has already been fulfilled, please contact customer service for instructions on returning items.
Mon, Jun 3, 2024 at 5:35 PM
You can contact us via email HERE. You can reach us via phone at +1 425.215.1442 Note that general customer service hours are Monday through Firday, 10...
Fri, May 31, 2024 at 9:29 AM