Order Questions
At this time, you must have a free paizo.com account to place an order.
Mon, Jun 3, 2024 at 5:04 PM
Go to your My Account page. You will find your orders on the Orders tab.
Thu, Nov 13, 2025 at 1:22 PM
You can view your order's tracking information in your Account page, or in the shipping confirmation email for that order. Please note that it can take ...
Thu, Nov 13, 2025 at 1:23 PM
To make changes to an order, please contact customer service as soon as possible at customer.service@paizo.com or 425-215-1442 (Monday–Friday, 10 AM–4 PM Pa...
Thu, Nov 13, 2025 at 1:27 PM
To cancel an order, please contact customer service as soon as possible at customer.service@paizo.com or 425-215-1442 (Monday–Friday, 10 AM–4 PM Pacific Ti...
Mon, Jun 3, 2024 at 5:32 PM
It can take between 1 and 8 business days from placing your order until your order ships from our warehouse, depending on how many orders we are processing ...
Mon, Nov 10, 2025 at 10:50 AM
If your order has already been fulfilled, you can initiate a return from your orders tab of https://store.paizo.com/account.php. From there, Customer Servic...
Mon, Nov 10, 2025 at 10:52 AM
You can contact us via email HERE. You can reach us via phone at +1 425.215.1442 Note that general customer service hours are Monday through Firday, 10...
Fri, May 31, 2024 at 9:29 AM
Preorder items have been announced by the manufacturer, but are not yet available. If you preorder an item, you will be charged at that time. Your pre-ord...
Mon, Nov 10, 2025 at 11:10 AM