Paizo Customer Service

Account Questions 6

• How do I recover my password?
• How do I add or change an address on my account?
• What is a sidecart?
• How do I add to my wishlist?
• How do I un/subscribe to your mailing lists?

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Order Questions 10

• Do I need a paizo.com account to place an order?
• How do I view my order history?
• What does "Order Pending" mean?
• What if my pending order is now past the shipping estimate?
• Tracking My Shipment

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Payment/Billing Questions 6

• Regarding authorizations and "multiple charges"
• What forms of payment can I use to order online?
• Can I use PayPal?
• Why was I only charged for my PDFs and not my physical items?
• Using paizo.com Gift Vouchers

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Product Questions 1

• How do preorders work?

Shipping Questions 9

• Do you ship internationally?
• Shipping & Handling on Paizo.com
• How much will shipping and handling cost?
• Can multiple orders be shipped in the same package?
• Why did my order split into multiple packages?

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Humble Bundle 5

• How do I redeem my codes?
• Returns and Refunds
• Shipping charges for physical products.
• Taxes and customs fees
• Accessing Digital Content from Humble Bundle

PDF/ePub Questions 4

• What is a PDF and how do I purchase one?
• When I order a product from Paizo.com, do I get a free PDF of that title?
• Can I print my PDF, or have it professionally printed?
• My download came with an Interactive Map. What is it?